Frequently asked questions
Where is your store located?
While I don't have a physical store, all original works are shipped from my place in South Africa.
What payment options do I have?
My site is hosted on Hostinger, therefore...
Do you accept returns?
Our pricing varies depending on [what factors affect your price]. We offer a variety of options to fit your needs and budget. Please visit our [pricing page/contact us] for more information.
Do you accept commissions?
Unfortunately, we don't currently offer [specific service inquiry]. However, we do offer [alternative service] which might be helpful.
What happens if my order is damaged or lost?
You can reach us by [phone number/email address/contact form link]. We are always happy to answer your questions.
Do you ship internationally?
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When should I receive my order?
Prints are manufactured and shipped by my print-on-demand partner, Prodigi. They have production facilities all around the world, and you'll usually receive your order within 5-7 business days.
All original art ships from my home in South Africa. Since I live on the country side and share a car with my husband, it's not always possible for me to ship an order right away, but usually within a few days. If you’re worried about your order arriving on time, contact me and we’ll work something out!
Delivery time depends on where in the world you are. If ordering from Sweden, usually within 2 days after shipping. If ordering from abroad, anywhere between 3 to 10 days, depending on where you’re located.
I always ship with tracking.